Help & FAQs

Here you’ll find answers to the questions we are asked most often — about fit, care, production and our promise “Same fit forever”. If your question isn’t here, you can reach us any time at info@perpet.men.

Brand & promise

What does “Same fit forever” mean?

Once you’ve found a piece from us that fits perfectly, exactly that fit stays in our range for good. No seasonal changes, no “sorry, sold out – it now comes in a different fit”. In five years you can reorder exactly the same size in exactly the same fit. It is our most important promise and the reason PERPÈT exists.

Where are PERPÈT pieces made?

All our products — swim shorts and T-shirts — are made 100% in Portugal, by selected production partners with whom we maintain long-term, personal relationships. These workshops meet high standards of quality and fair working conditions.

What are the materials?

We use only high-quality, certified fabrics — for example 250 g/m² premium cotton for our T-shirts. Our choice of materials is made for longevity, not for short-term trends.

Can I buy PERPÈT in a store?

Yes. Alongside our online shop, PERPÈT is available at a deliberately small, selected number of premium boutiques in Germany. You’ll find an overview on our boutiques page.

Size & fit

How do I find the right size?

Every product page has a size chart to help you choose the right size. Because our fits stay the same, you only need to find your size once — every future order will fit again.

How should I care for my pieces?

To keep your pieces in good shape for as long as possible, we recommend washing and drying them only according to the care label (the white label sewn inside).

Orders & shipping

Can I change or cancel my order?

Yes, simply email us at info@perpet.men. Shipping and returns within Germany are free, and every parcel includes a return label. For orders outside Germany, shipping costs are shown at checkout; in this case the customer pays for returns.

How do I reach customer service?

Fastest by email at info@perpet.men or by phone on +49 163 3474372. You’ll find more information on returns and complaints on our returns & complaints page.